Why We Cannot Guarantee Regular Services In Nigeria – MTN

Why We Cannot Guarantee Regular Services In Nigeria - MTN
Why We Cannot Guarantee Regular Services In Nigeria - MTN
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Telecommunications giants MTN, have revealed that its services in Nigeria could be disrupted as a result of rising insecurity in different parts of the country.

Africa Daily News, New York has learnt that MTN Nigeria is the first company to acknowledge a possible disruption to its services due to insecurity in Africa’s most populous nation.

Nigeria faces increased insecurity across the country — ranging from mass abductions at schools, kidnappings for ransom, armed conflict between herdsmen and farmers, armed robberies, and various insurgencies — a drag on growth and job creation.

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‘Sadly, we must inform you that with the rising insecurity in different parts of Nigeria, service delivery to your organisation may be impacted in the coming days,‘ MTN wrote in a message to customers sighted by Africa Daily News, New York.

‘This means that in some cases, our technical support team may not be able to get to your site and achieve optimum turnaround time in fault management as quickly as possible.’

Nigeria is MTN’s most lucrative market out of the 22 countries the company operates in across Africa, Asia, and the Middle East but it is also one of the most problematic.

MTN runs Nigeria’s largest mobile phone network which generates around a third of the company’s revenue.

 

AFRICA DAILY NEWS, NEW YORK

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